Lunch Session: Synergis Helpdesk Support Overview

Keeping your system and software running efficiently is critical to the success of your organization, and our certified helpdesk technicians know just how to do it!

Whether you’re a current helpdesk customer or think you might benefit from some support in the future, this casual lunch conversation is a great way to get to know our helpdesk support options and team members (you’ll meet our newest member of the team, Rob!) while picking up some tips to help

you better manage your Autodesk Account. We’ll share some of the projects we’re working on to help you stay ahead, like user-level reporting and VIP virtual install, and answer questions like, “When is Premium the right choice?” Other topics of conversation include:

• What are the top concerns coming through our Synergis Helpdesk, and how do we address those?

• Additional support like Named User Transition (we do more than just fix broken software!)

• Overview of one of our new and upcoming services, Expert On-Demand

So sit back and relax, enjoy a great lunch, and learn more about Synergis support and keeping your Autodesk Account running smoothly!