Lunch Session: Helpdesk & Customer Success

This lunch session is for everyone! No matter the level of support you need from Synergis, this session will address your options and answer your questions so you can keep your Autodesk software running smoothly and get the most out of your investment.

Join this session if you want to:

• Keep your system and Autodesk Account running efficiently

• Get to know the Synergis teams and our newest Customer Success support options

• Get your helpdesk questions answered by our certified technicians and Success Team

• Pick up some tips to help you better manage your Autodesk Account and software

Keeping your system and Autodesk software running efficiently is critical to the success of your organization, and our certified helpdesk technicians and Customer Success team are available to help you keep everything on track.

Join this casual lunch conversation to get to know the Synergis Helpdesk and Customer Success Teams, while picking up some tips to help you better manage your Autodesk Account. We’ll share some of the projects we’ve been working on to help you stay ahead, introduce our new Customer Success Packages, and help you choose the support option that’s right for you and your business.

Key Topics:

• Introduction of the Synergis Customer Success Packages

• What are the top concerns coming to our Synergis Helpdesk and Customer Success teams, and how do we address those?

• Additional support we offer (we do more than just fix broken software!)

• Q&A – What questions do you have for the team?